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Frequently Asked Questions

  1. Question 1, I've found an error in your genealogy. Can I make a correction?
  2. Question 2, You've got a lot of spelling and/or grammatical errors in your website. Can I correct them?
  3. Question 3, When I click on a link, it doesn't take me to where I was expecting.
  4. Question 4, I registered for the website and now want to remove my registration. How can I get that accomplished?
  5. Question 5, I want to participate in the Blogs on the website. How do I do that?
  6. Question 6, I've clicked the "registration" menu item and see a new page but there is no form to fill out.

Answer 1:

Unfortunately, no. What you can do, however, and it would be greatly appreciated, is send us an email or use the Contact Us page to tell us about the issue. We really want things to be correct, and your diligence in finding our errors makes the website that much better.

Answer 2:

Unfortunately, no. What you can do, however, and it would be greatly appreciated, is send us an email or use the Contact Us page to tell us about the issue. We really want things to be correct. We do use spell checking (which has grammar help), but sometimes we simply miss things. We would appreciate your assistance in letting us know about our issues.

Answer 3:

That sounds like we might have an incorrect page or object specified in the link. Please use the Contact Us page and let us know what link you clicked on, and where you ended up! We'll check it out and send you a note, if you'll let us your active email address on the form. Sorry for the inconvenience. We'll get it fixed just as soon as you let us know about it. We definitely want to make certain you get to the proper destination with our links.

Answer 4:

We're sorry you want to leave us, but we can get it accomplished for you. There is no "online" method for you to do it yourself but we'd be happy to get it done. Simply send us an email or use the Contact Us page and let us know your desires and we'll remove you from our database. It's as simple as that.

Answer 5:

Participation in any of the 4 Blogs requires a number of things to be accomplished before it will work. First, and foremost, you need to be REGISTERED on the website to be assigned an account. After you have registered, and we receive your registration form, our team needs to authorize your registration AND include your USERNAME as a "contributor" in the Blogs. We do all of that during the "authorization" and "activation" process. You should then receive an email indicating it has been completed and you can use your account. If you didn't receive an email, check back with us because it may have gotten lost or sent to an invalid email address.

Let's assume for now that you DID receive the note and that your account is activated and you're authorized to login to the system. From any page, go to the LOGIN item on the navigation menu at the top of the page. It will be the last item on the RIGHT end of the navigation bar. Click on that item and enter your USERNAME and PASSWORD that you selected when you registered with our site. When you click the Login button on the small LOGIN window, you will be logged into the system and a new "Successful Login" page will be displayed on your computer. If you entered invalid information, you will receive an appropriate message with instructions on what to do next.

If login was successful, you can (from this "Successful Login" page or any other page), go to the navigation menu at the top of the page and click on the "Resources" item. A sub-menu will be displayed and at the bottom of that menu will be the "Blog" option. Move your mouse to that option item and left click. It will display the names of the four Blogs on our system. Move your mouse to the one you wish to enter and left click. You will be taken to the display of that Blog and all of the entries that have been made to it.

In addition, there will be the word "Comment" (with possibly a number after it), indicating how many comments have been made against that particular entry. You can click on that word, and enter YOUR comment, if you so choose. Finally, if you've made an entry, click on POST and your comment will be posted to our system. There will be a message indicating that the post has been received and is under review, prior to being posted to the public.

Answer 6:

When you attempt to REGISTER for an account on our website, the Registration Form page will be displayed with appropriate fields that need to be filled out so you can be entered into our database.

When you are REGISTERED and LOGGED IN to your account, and click on the Registration menu item, the new Registration Page will be displayed but no form is shown. If you're encountering the "no form showing" scenario, we either have a problem with the program OR you already have an account and are LOGGED IN!!!

Check to see if your name is displayed in the upper right end of the navigation menu at the top of the page. If it is... you're registered and logged in. If it is NOT displayed, then we have an issue and you need to contact us via email, explain what's going on, and allow us to check it out.

One way or another, we'll get you registered so you can enjoy the benefits of the full website.